COVID-19 Frequently Asked Questions, In Plain Language

Over the past few weeks, our society has undergone major changes to try to slow the spread of COVID-19. Accurate, accessible health information is essential to help people stay safe and healthy, understand federal safety guidelines, and prevent unnecessary fear.

AIR has created a plain-language FAQ document that addresses a variety of topics related to the COVID-19 pandemic. Questions were drawn from numerous reliable government sources. The document was developed as a resource for schools, day cares, healthcare organizations, and other public centers to distribute. It is designed to make this information accessible and comprehensible to everyone, regardless of education level or background.

“AIR’s health team has extensive experience making medical information accessible to diverse communities,” explains Trenita Childers, a researcher at AIR. “We wanted to put that expertise to use during this difficult time to ensure that everyone has access to accurate, medically sound information.”

In addition to providing answers to frequently asked questions about COVID-19, we have created a document with frequently asked questions about the COVID-19 vaccine. This information is also written in accessible language for a broad audience.

Erica Shelton, an AIR principal researcher, says, “With the increasing availability of COVID-19 vaccines, it was important to update AIR’s FAQs to include easy to understand information on what to expect from COVID-19 vaccination. Vaccines, in addition to physical distancing, mask wearing, and frequent handwashing, are one of the most effective methods available to help stop the spread of COVID-19.”